Your One-Stop Shop For Safer Trucking
Safertruck.gov is an innovative Web site designed to help commercial truckers stay safer on the road.
With online resources and reporting tools, www.safertruck.gov can help you ensure your rig is free
from defects—and warn other truckers of potential problems.
- Check for recalls
Check our database for a complete listing of all recalls.
- Check ongoing investigations
Check our database for ongoing truck investigations.
- Check technical service bulletins (TSBs)
See what the manufacturers are telling their repair facilities.
- File a complaint online
Think your rig has a safety defect? Tell us.
|
The Top 6 Frequently Asked Questions About SaferTruck.gov
- Why is it important to report a potential rig safety defect to SaferTruck.gov?
Your calls, letters, and electronic submissions help lead to recalls. Your submissions provide
valuable information concerning real-world experience. The result? You, your fellow truckers,
and manufacturers are made aware of unsafe vehicles and equipment faster, which leads to
recalls and repairs—and ultimately, lives are saved.
- How is my report used?
The information you share with National Highway Traffic Safety Administration (NHTSA) is
not provided to any other Federal agency, including Federal Motor Carriers Safety Administration (FMCSA). The information you provide is catalogued according to vehicle make, model,
model year, manufacturer, and the affected part, assembly, or system. Our staff continuously analyzes
complaints for trends to determine if an unusual number of complaints have been received
on any specific line of vehicles, tires, or equipment. If a trend is suspected and a problem has a
potential for causing a risk to safety, NHTSA will open an investigation.
- How does the recall process work?
Filing a complaint is the first step in helping us identify safety problems.
During an investigation, investigators perform a detailed technical analysis of the issue using all
available information (including, but not limited to, service bulletins, consumer complaints, warranty
claims, crash and injury data, part sales, inspections, tests, surveys, and other documents
prepared by the manufacturers). If NHTSA believes the data indicates a safety-related defect exists,
the manufacturer is asked to conduct a recall. If the manufacturer does not initiate a recall, the
Government can order the manufacturer to do a recall. If a safety-related defect exists in a motor
vehicle or motor vehicle equipment, the manufacturer must fix it at no cost to the owner.
NEXT
Download PDF for print |
